To carry out the exchange process it is necessary to be logged in. Return due to Regret/Withdrawal If, upon receiving the product, you decide to return it due to regret, you must do so within seven consecutive days, counting from the date of receipt.

Observing the following conditions: The product cannot have signs of use.
The product must be shipped preferably in the original packaging, accompanied by the invoice, labels, tags (label with product reference code) duly attached to the product and all its accessories.

When carrying out the return process, the customer must, on the back of the invoice to be returned, inform the reason for the refusal/return, the name of the person who is returning it,  and the date of return.